The session outlines the process undertaken by El Paso County to evaluate how service levels could be increased for residents served by the County's Rural Transit District, including cost-share models with municipal partners, as well as coordinating with the local metropolitan transit authority.
In 2016, El Paso County sought to understand the process to implement a seamless regional transit experience for users and residents within the County’s rural transit district. After securing funding at the El Paso Metropolitan Planning Organization (MPO), the County contracted the Texas A&M Transportation Institute (TTI) to develop a feasibility study that outlined a variety of topics related to increasing access to transit services in the rural and urban areas outside of the City of El Paso. TTI provided technical assistance and planning support to the County in conducting the study, which builds upon previous planning in the region, including The Far West Texas/El Paso Regional Human Services-Public Transportation Coordination Plan, Plan El Paso, the 2014 Livability Summit (facilitated by TTI), and the 2015 El Paso Multimodal Plan. Each of these plans and initiatives included recommendations to improve and expand transit in the region.
As previously stated, the County’s transit service focuses on providing residents outside the city limits of the City of El Paso with connectivity to their agency’s transfer center. More specifically, the service area includes Anthony, Canutillo, and Vinton in the northwest; Homestead Meadows North and Homestead Meadows South in the east; and Clint, Fabens, Horizon City, San Elizario, Socorro, and Tornillo in southeast El Paso County. Given the ongoing partnership with the City of El Paso’s Sun Metro, the local metropolitan transit authority, the County also wanted to understand and evaluate how to enhance and expand the existing partnership to achieve efficient and effective delivery of services for residents across the entire community.
The feasibility study was a huge milestone and major steppingstone that provided significant insight into several critical areas. Using this information, the County was able to successfully establish a regional and collaborative governance structure, in partnership with various regional municipalities from the community, to oversee and implement historic and transformative expansion of public transit throughout the El Paso community. The El Paso Area Transportation Services, Local Government Corporation (LGC) was created in 2021 and after completing a series of administrative tasks, is now set to help make service expansion options a reality for thousands of residents across the community. Part of these efforts include transitioning the existing system to a fixed-stop system, providing bus stops and shelters to residents instead of making them wait for the bus on unimproved shoulder road conditions, as well as introducing the required paratransit service to meet ADA requirements. These improvements will be governed and managed by the LGC while also engaging in cost-sharing opportunities with partner municipalities. The work undertaken thus far, and what remains on the horizon, aim to provide all residents within the County an opportunity to access and utilize a reliable and resilient public transit system for years to come.
The session will evaluate and describe the deliberate process undertaken by the County and its consultant, TTI, to understand the various facets related to expanding regional transit for the community. A large part of this effort was related to understanding the needs of the citizenry and actual users of the transit system. In addition to standard community engagement meetings throughout the District’s service area, TTI also completed a survey of ridership for several urban and rural transit districts in Texas, including the County’s system. Surveyors, and intern volunteers from the County, rode each of the County’s transit routes throughout various parts of the day, asking riders to complete a self-administered survey. There were some very significant findings identified by the survey, including: 1) 63 percent of El Paso County Transit’s bus riders do not have a driver’s license, 2) 48 percent of riders reported an annual household income of less than $15,000, and 3) 29 percent of riders do not have a working vehicle available to the household. These findings indicate that investment in public transit is not only vital to provide for the public health, safety and welfare of the community, but also critical to provide foundational services related to economic and workforce development. By offering low-cost mobility options, transit providers offer workers without transportation the ability to access employment markets. Simply put, transit allows residents additional options to get to work, which has the potential to increase employment economy-wide and increase overall economic output. An analysis that studied these impacts found that the economy saw growth with the increase in mobility efficiency.
Panelists on the panel will then discuss the methodology aimed at developing where service expansion was most needed, and what the options were. This was accomplished by the development of two specific measures—the County Transit Need Index (TNI) and a transit supply index (TSI). The TNI is based on demographic statistics at the census block group level to identify concentrations of transit need, while the TSI is based on three specific measures - service coverage, service frequency, and hours of service. TTI then identified where transit service gaps exist and where the need exceeded the service available, which were heavily concentrated in outlying rural areas. Using this information, TTI began to develop various scenarios to help close the service gaps identified directly by the report. The development of various scenarios allowed the County and partner agencies to evaluate which level of service they wanted to provide residents in their service area—it provided the opportunity for incremental changes to be made to the transit system while preserving the opportunity for significant future expansion.
After delays related to the ongoing pandemic, the County and regional partners successfully launched and legally organized the LGC. Since that time, the LGC has procured the administrative, professional, and legal services needed to continue its charge of facilitating service expansion. Additionally, the regional body was able to secure start-up operating assistance funding from the El Paso MPO for provision of new routes and services—many of which have been implemented immediately with other, larger initiatives on the cusp of deployment. Throughout this implementation phase, the LGC Board and County transit staff have worked to further refine the service lines and expansion projects to ensure existing partnerships with transit providers in the region, including Sun Metro. By strengthening the partnership with Sun Metro, the LGC can enhance connectivity between both service providers as well as take incremental steps toward seeing one single transit entity for the entire region. As the largest urban area in the State without a regional transit provider, it is imperative that all transit agencies work toward the goal or providing a seamless transit experience for the public.
LGC’s are not new to Texas. In fact, they are a common tool utilized by units of local government to help provide any number of services within that respective government's wheelhouse. However, there are very limited instances of LGC’s being used to deploy transit service across the state. At the time the county and its partners were evaluating how to structure the expansion of transit in the community, there was only one other example of an LGC being used in the Dallas/Fort Worth area. However, that model was actually created by the Dallas Area Rapid Transit Authority to specifically provide service to one individual community—a way for DART to minimize risk if the partnership with that individual community didn’t work out. The El Paso Area Transportation Services, LGC is the first example in the state of partner agencies coming together to provide transit service across an entire region. This model is important because it provides insight as to how different units of local government can partner to provide services, expand existing services with larger partner agencies, and work together to cost share for the efficient and effective provision of any government service, especially as it relates to advancing any number of planning issues in public health, safety, general welfare, or transportation.
Michael Walk
Invited Speaker
"Michael is proud to be a research scientist and program manager of the Transit Mobility Program at the Texas A&M Transportation Institute (TTI). Michael has 13 years of management and executive experience in public transit and over 14 years of experience conducting research, leading projects, and training. He is the …
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"Michael is proud to be a research scientist and program manager of the Transit Mobility Program at the Texas A&M Transportation Institute (TTI). Michael has 13 years of management and executive experience in public transit and over 14 years of experience conducting research, leading projects, and training. He is the program manager of TTI’s Transit Mobility Program and leads a group of 9 other researchers conducting local, state, and national research on transit and shared mobility. Michael specializes in transit planning, operations, and scheduling; collaborative problem solving and process improvement; transit performance management and measurement; transit funding and financial management; transit regulatory compliance (e.g., Title VI and ADA); data collection and analysis; customer and community outreach; and applying innovation and technology to transportation challenges. Michael is a researcher by training and a transit professional by trade, and his work helps transit agencies and other transportation providers to bridge the gap between practice, innovation, and research.
Since joining TTI in January 2016, Michael has been the Principal Investigator (PI) for 31 completed or ongoing research projects for various sponsors including regional transit authorities, TxDOT public transportation division, and the Transit Cooperative Research Program (TCRP). He has also been a lead or significant contributing author in several published research reports and unpublished research projects for both local and national sponsors. His current research work focuses on using data and technology to improve the accessibility and effectiveness of transit, analyzing regional and state-wide transportation needs, customer-focused practices in transit, transit funding and financial management, and recruiting and retaining transit staff (including bus operators and transit schedulers).
Before coming to TTI, Michael spent most of his professional career at the Maryland Transit Administration (MTA) in Baltimore, MD. During his career there, Michael initiated many programs, including a performance management program called OpStat (short for operations statistics). Michael was then tasked to create MTA’s first-ever Office of Performance Management, which had the charge to implement an agency-wide performance management program, working with administrative, engineering, and operations departments. In these roles, Michael had many opportunities to lead solutions-oriented interdisciplinary teams to solve intransigent agency challenges; for example, he led a taskforce to review and revamp procedures for maintaining and repairing bus fareboxes, he managed a project to reduce overtime spending, and he implemented new policies at the agency, including a mobile device policy and an absenteeism policy.
After working as Chief Performance Officer, Michael was then tasked as the Director Service Development, a role in which he served for 3 years. There, Michael was responsible for the data collection, planning, and scheduling for MTA’s directly operated bus, light rail, and metro subway services. In this role, Michael led the agency’s efforts to re-boot its local bus system—a project that was embraced by two separate administrations (first as the Bus Network Improvement Project and then as BaltimoreLink). These projects involved significant public outreach and involvement, analysis of operating and planning data, and compliance with local and federal regulations regarding planning processes"
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Carlos Leon
Invited Speaker
Commissioner Carlos Leon is a proud lifetime resident of El Paso County and has dedicated over 40 years to public service in our community.
In 1974, Carlos became a proud member of the El Paso Police Department, embarking on what would become a 30-year career. As a captain, he played …
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Commissioner Carlos Leon is a proud lifetime resident of El Paso County and has dedicated over 40 years to public service in our community.
In 1974, Carlos became a proud member of the El Paso Police Department, embarking on what would become a 30-year career. As a captain, he played an integral role in bringing the concept of community policing to El Paso, bringing police services directly to citizens in their neighborhoods which is still in practice today. In 1999, Carlos was selected to lead the department as Chief of Police, and during his tenure the community policing initiative was instrumental in helping El Paso achieve its first national recognition as the safest city in the country. After serving nearly five years as chief, he retired from the EPPD in 2003 and was awarded the Conquistador Award by city council, the highest honor given by the City of El Paso.
Soon thereafter, Carlos worked as a law enforcement and security consultant for the National Center for Missing and Exploited Children. In this role, he brought his decades of experience to aid local, state and federal law enforcement agencies in their mission to help children who became victims of abductions and other crimes, as well as working on cold cases.
Carlos is currently serving his third term as El Paso County Commissioner for Precinct 1. During his tenure, he has strived to elevate the level of judicious, efficient, and responsive government that the County provides to its residents. He was instrumental in establishing a County Administration Office, which did not exist when he first took office, streamlining county operations and creating more accountability.
He has worked to improve public safety, increase health care access, and ensure that the county is fiscally responsible with taxpayer dollars. In 2013, Carlos was the swing vote when Commissioners Court approved the University Medical Center request to establish a series of clinics that now provide invaluable care to residents throughout the county.
Additionally, Carlos has led efforts to improve our public infrastructure in communities that need utilities and transportation services and has championed important quality of life initiatives across the county. He has voted to bolster operations at the Fabens Airport, including a partnership with the University of Texas at El Paso, that continues to pay high dividends in the aerospace engineering and manufacturing sectors; he is also extremely proud to ensure that all County employees are paid fair wages, a policy that is extended to businesses that receive tax incentives within El Paso County.
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Reyna Mayorga
Invited Speaker
"Reyna is a seasoned Transportation Planner deeply committed to advancing transportation systems, infrastructure, and community development. With a Master’s Degree in Urban Planning & Environmental Policy and over six years of project management experience within the El Paso County Planning & Development Department, Reyna plays a pivotal role in shaping …
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"Reyna is a seasoned Transportation Planner deeply committed to advancing transportation systems, infrastructure, and community development. With a Master’s Degree in Urban Planning & Environmental Policy and over six years of project management experience within the El Paso County Planning & Development Department, Reyna plays a pivotal role in shaping transportation infrastructure and ensuring compliance with state and federal regulations. Reyna's role also involves engaging with diverse stakeholders, including federal and state agencies (e.g., TxDOT, FTA), as well as local elected officials and County transit agencies. Her dedication to improving transit is exemplified through initiatives such as securing funding for the County’s Passenger Shelter Project, transitioning the bus fleet to compressed natural gas (CNG), and upgrading onboard amenities for passenger convenience.
Reyna has spearheaded critical initiatives:
• Grant Management: Efficiently oversees the Transportation Planning & Engineering Division's grant program, managing financial matters, grant funding agreements, and audits to ensure compliance
• Transit Coordination: Instrumental in establishing the El Paso Area Transportation Services, Local Government Corporation, managing its administration and facilitating collaborative input and integration
• Project Management: Demonstrates expertise in overseeing transportation studies, evaluating proposals, and conducting in-depth analyses to inform decision-making
Reyna's focus on transportation projects has led to significant achievements:
• Fabens Airport Business and Development Plan: Played a pivotal role in the strategic planning and development of this project
• County's Master Thoroughfare Plan: Leadership contributed to the establishment of this vital framework for transportation infrastructure in the County
• El Paso Regional Transit Feasibility Study: Oversaw this groundbreaking study, a critical step in enhancing regional transit services
Reyna's excellence extends beyond her work. She graduated as valedictorian with a B.S. in Mathematics and holds a Yellow Belt Certification in Lean Six Sigma, demonstrating her commitment to efficiency and continuous improvement.
Reyna’s dedication to creating a seamless regional transit experience positions her as a visionary leader in transportation planning. Her profound contributions to improving transit systems make her an invaluable asset to any discussion on this subject"
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Jose Landeros
Invited Speaker
"Jose currently serves as the Director of Strategic Development for El Paso County and is responsible for the oversight and implementation of the County American Rescue Plan Act Coronavirus State and Local Fiscal Recovery Fund Portfolio, management of strategic investments of large capital and operating funds, and development of strategic …
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"Jose currently serves as the Director of Strategic Development for El Paso County and is responsible for the oversight and implementation of the County American Rescue Plan Act Coronavirus State and Local Fiscal Recovery Fund Portfolio, management of strategic investments of large capital and operating funds, and development of strategic and capital planning documents and associated funding priorities. Jose is also the Interim Director of the Economic Development Department and has previously served as the County’s Director of Planning & Development. He currently chairs the Transportation Project Advisory Committee at the El Paso Metropolitan Planning Organization, the technical working committee that provides recommendations on regional transportation planning issues to the agency’s Transportation Policy Board. He also serves as a director on the boards of the El Paso Area Transportation Services, LGC and the West Texas Spaceport Development Corporation, LGC.
Jose is a third-generation Texas whose family emigrated from Northern Mexico at the turn of the last century as railroad laborers. Jose is a proud graduate of Texas A&M University and earned his Master of Public Administration from The University of Texas at Arlington. He has over 20 years of public policy and economic development research experience. Jose and his wife Cindy live in the Greater El Paso area with their daughters Luna and Sofía Emilia."
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